Your Data Frequently Asked Questions
What are you doing with my data?View Answer
What data are you collecting?View Answer
Smartdriverclub collects data that you share with us to bring your Smartdriverclub services to you. This includes customer information (such as your name, address and email), security information (such as emergency contacts), vehicle data (such as odometer data, (mileage), tyre pressure*, oil life*, fuel levels and diagnostics*) and vehicle location (to provide stolen vehicle assistance and emergency services).
*for select Motor dealership customers only. This feature is not available to most customers.
Who has access to my information?View Answer
Our customers’ safety and security of data is paramount and we take a wide approach to secure in-vehicle and connected vehicle systems, and to monitor and detect security threats including hacking.
Smart Driver Insurance Services and Smart Driver Club will not sell, license or share information, that individually identifies our customers or people using our services, with others who are not performing work on behalf of Smart Driver Club Insurance Services, without the consent of the person whose information will be shared, unless we are required or permitted to do so by law.
Will the police be told if I speed?View Answer
No, we will never share your data with the police unless we are issued a court summons to do so. However, it should be noted the device is not home office approved and cannot be relied upon to provide information of the accuracy that the courts would require.